Surut Shah

Surut Shah

SAP Basis Consultant, Fujitsu
 

Currently employed at Fujitsu

Previous: Mphasis India Pvt Ltd

 

Previous: Griffith University, QUEENSLAND UNIVERSITY OF TECHNOLOGY

 

    Summary

    Technical Support Analyst for B2B Currently with 4 years of Work experience With MCSA, CCNA, ITIL

Experiences

SAP Basis Consultant

At Fujitsu

From February 2012 to Present
Workeding as SAP Basis consultant in a team of 6 members. • Troubleshooting of issues based on tickets. • Performed Kernel upgrade activities. • Applied Support packs & SAP Notes. • Daily Health Check Monitoring of the systems. • Installation/configuration of ECC Development, Quality, Production &...
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Specialist Technical Support Analyst

At Mphasis India Pvt Ltd

From 2008 to February 2012
• First Point of Contact for BankofAmerica Employees in the US to Investigates, diagnoses, and resolves computer software, hardware and system problems • Receive telephone calls from users having problems using computer software and hardware or inquiring how to use specific software such as...
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Skills

 
  • BlackBerry/RIM
  • Cisco Certified Network Associate
  • Linux
  • Red Hat
  • Remedy
  • Technical support
  • Ubuntu

Centres d'intérêt

 
  • Community Involvement
  • Cricket
  • Music
  • Photography
  • Stamp Collecting