Sudhir Agarwal
Sr. Customer Service Assistant, Jet Airways India Ltd.
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Currently employed at Jet Airways, Jet Airways India Ltd.
Previous: South City Collage, Calcutta University, Haryana Vidya Mandir School
Summary
Having an objective to secure a senior level position in a Professional Organization involved in Operations Management, Logistics Management and Administration wherein my present experience and skills can be utilized.
Experiences
Sr. Customer Service Assistant
At Jet Airways India Ltd.From February 2005 to PresentKRA''S & KPI''S
* Managing a team of 15 Customer Service Assistants. ;
* Maintaining effective relations with clients/ internal departments thereby optimizing satisfaction levels and efficiency issues related to Ground Operations. ;
* Expertise in handling day-to-day activities...
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• Overseeing domestic & international flight operations & reporting the same to the senior management.
• Preparing / writing reports after getting information from all other stations as a coordinator.
• Handling space control through flight & managing the commercial administration...
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OTHER RELEVANT DETAILS
Skills
- Administration and Development
- Client Relationship Management
- Coordinating with all stations regarding report of
- Customer Relationship Management
- MIS reporting
- Team Leader
Langues parlées
- Bengali
- Hindi
- English
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Aide soignante