Sudhir Agarwal

Sudhir Agarwal

Sr. Customer Service Assistant, Jet Airways India Ltd.

Currently employed at Jet Airways, Jet Airways India Ltd.


Previous: South City Collage, Calcutta University, Haryana Vidya Mandir School



    Having an objective to secure a senior level position in a Professional Organization involved in Operations Management, Logistics Management and Administration wherein my present experience and skills can be utilized.



Sr. Customer Service Assistant

At Jet Airways India Ltd.

From February 2005 to Present
KRA''S & KPI''S * Managing a team of 15 Customer Service Assistants. ; * Maintaining effective relations with clients/ internal departments thereby optimizing satisfaction levels and efficiency issues related to Ground Operations. ; * Expertise in handling day-to-day activities...
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Sr.Customer Service Assistant

At Jet Airways

From February 2005 to Present
• Overseeing domestic & international flight operations & reporting the same to the senior management. • Preparing / writing reports after getting information from all other stations as a coordinator. • Handling space control through flight & managing the commercial administration...
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At Jet Airways

From February 2004 to Present

South City Collage, Kolkata

Bachelor of Commerce, South City Collage

From June 2001 to May 2004


  • Administration and Development
  • Client Relationship Management
  • Coordinating with all stations regarding report of
  • Customer Relationship Management
  • MIS reporting
  • Team Leader

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