Daljit Singh

Daljit Singh

Business Development Manager, Horizon Outsource Solutions Pvt Ltd

Currently employed at Horizon Outsource Solutions Pvt Ltd


Previous: Mumbai University



    HOS BPO PVT LTD Introduction HOS PVT LTD is a 1000 seater, state-of-the-art, multi-channel integrated call center at Andheri Chandivali Mumbai . HOS PVT LTD is expert in providing solutions that comprehends Information Technology; Business Process Outsourcing & Customer care services. And offers Bpo Solutions that allow you to focus on your core business and strengthen your competitive edge. We help our clients to reduce costs, build customer base and improve the overall customer experience. Our expertise is in inbound and outbound ,customer service and sales calls, follow-up and collection calls, lead generation and telemarketing. We provide an entire array of call centre services commencing from inbound Call Centre services, outbound call centre services and back office functions. We help our clients to yield maximum revenue through customized BPO solutions like cross-selling, up-selling, customer service, telemarketing, order taking, answering service, lead generation and other BPO services. Capabilities: We are a fast growing business entity providing IT enabled services, established for its value system and customer satisfaction with a complete focus on the returns on investments of our client. We offer you a value added business model, with our deep domain expertise in BFSI, comprehensive and flexible solution offerings. The management team comes with varied and rich experience who can deliver as per requirement. Industries: 1) Banking and Capital Market 2) Insurance 3) Real Estate 4) Retail 5) Healthcare 6) Consumer Goods 7) Telecom 8) Media and Entertainment 9) Manufacturing Department Framework Ø Human Resource: Flexibility in staffing levels & skill sets Ø Technology: Latest Technology Available Ø Operations: As per COPC Framework, Metric driven, Focus on capability enhancement Ø Quality: As per Six Sigma Framework, followed DMAIC procedures Proposal: Ø Data Center Ø Back office Services: Ø Call Center Services: 1) INBOUND SERVICES: • Account status • Order processing/status • Product Inquiry • Registration • Troubleshooting, error resolution and technical support • Rate plan description, sales and general product information • Answering Service Customer Service • Enquiry Handling • Technical Support • Toll Free Services • Website Response • Order Processing • Messaging Service 2) Outbound Services: • Welcome Calls and Upgrade Programs • Win back Programs • Lead Generation Programs • Cross/Up-Sell • Customer/Quality Surveys • Lead Generation • Appointment Scheduling • Product/Service Promotion • Market Research • Sales & Marketing • Verification services • E-mail follow-up • Data management • Voice Broadcasting 3) Collection 4) SMS Services 5) Email Support Services 6) Technical Support 7) Transaction Processing 8) Third Party Verification 9) Web Support Services 10) Mortgage Appointment 11) Medical Transcription We can provide you pan India services with linguistic peoples: Languages: 1) Hindi 2) English 3) Marathi 4) Gujarati 5) Bengali 6) Tamil 7) Kannada 8) Malayalam 9) Konkani 10) Bhojpuri 11) Punjabi 12) Oriya 13) Telugu 14) Marwari Looking forward to hear from you and an appointment to meet and partner with you for the outsourcing endeavor and would work towards fulfilling its objectives of high quality & process excellence discuss on any requirements. Look forward for have a fruitful business relation ahead, kindly advice how can we take this ahead. With Regards Daljit Singh Business Development Manager Mobile No : 9768377653 Email Id : daljit.singh@hosbpo.com



Business Development Manager

At Horizon Outsource Solutions Pvt Ltd

From 2013 to Present


  • Consultative Sales Approach • Enterprise Sales
  • • Brand / Product Marketing • Business Development
  • Channel Sales & Marketing • Complex C-level Sales
  • Market Research & Analysis
  • Negotiating & Closing Deals
  • Online Sales / E-commerce
  • Strategic planning

Langues parlées

  • Punjabi
  • Hindi
  • English

Centres d'intérêt

  • Listening Music
  • Playing Cricket