Balbir Kumar

Balbir Kumar

MA French/ MBA Operations Management
 

Currently employed at AXA Business Services Pvt. Ltd

 

Previous: Bangalore University, SMU, IGNOU (Indira Gandhi National Open University)

 

    Summary

    I am a simple guy from a village (Nagla Rajputan) of Ambala Distt. in Haryana, India. Till 10th standard I studied in my village. Then I studied in Vocational Education Institute, in Raipur Rani, in Punchkula Distt. in Haryana. I studied Stenography Hindi. Thereafter I studied Bachelor in Tourism Studies & Masters in Tourism Management from IGNOU. I also have completed a regular Masters in French language from Bangalore University and MBA in Operations management from SMU. Now I will start preparing for NET exam in french language and I am planning to do Phd in French. I have a rich experience of 7+ years in corporate world. I am a French language resource. I have good experience in Team Handling, always believe in exceeding expectations. I worked for Dr. IT Planet, IBM Daksh, Firstsource Solutions Pvt. Ltd., AXA Business Services Pvt. Ltd. I like Skating and playing cricket (all rounder),listening music (Hindi, Punjabi, English, French and Tamil) and watching movies. I sing for myself. Once upon a time I was a good wrestler and a good athlete. I never plan anything. However, people around me say that I am very organized person. I will keep adding to this.......

Experiences

 

Process Leader

At AXA Business Services Pvt. Ltd

From 2008 to Present
Got 4 promotions in a period of 3 years. Recieved 9 award including Best Process Leader award in 3 and half years. Become the 1st person in the history of the process who reached to the position of Process Leader from Associate. 1st time no NC in internal/exterrnal ISO certification of the Process.
 

SMU, Bangalore

SMU

From February 2008 to August 2011
MBA Operations Management

Skills

 
  • Client Relationship management
  • Conflict management
  • Feedback
  • Management
  • Orientation
  • pipeline
  • Pipeline management
  • Planning
  • Show all skills (12)

Langues parlées

 

Centres d'intérêt

 
  • English
  • French and Tamil) and watching movies. I sing for myself. Once upon a time I was a good wrestler and a good athlete.
  • I like Skating and playing cricket (all rounder)
  • Punjabi
  • listening music (Hindi